Project Info

Complete
Project Title 
Customer Perception of Real-Time Pricing
Project Number 
EM&T
Investor Owned Utilities 
SCE
End-use 
Other
Sector 
Commercial, Residential
Project Year(s) 
2021
Description 

To understand customer perceptions and preferences of Real-Time-Pricing (RTP) rate structures, SCE/EPRI conducted an online survey via SCE business & residential customer panels in March 2021. The survey collected responses from 186 small business customers and 1,107 residential customers. This report summarizes the results from residential respondents. A separate report summarizes the results from the business customers.

Project Report Document

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